FAQ
What types of products does Bonhaga offer?
Bonhaga specializes in a curated selection of high-quality posters designed to enhance home decor. Our collection includes visually striking prints such as "Better Now" and "In Bloom We Whispered," which are crafted to inspire creativity and elevate any space.
How can I place an order?
To place an order, simply browse our collection on Bonhaga.com, select the desired poster, and add it to your cart. Once you are ready, proceed to checkout, where you will provide your shipping information and payment details to complete your purchase.
What is the estimated delivery time for my order?
Orders are typically processed within 1–2 business days. Delivery is expected within 4–5 business days for most destinations in Europe and North America. However, delivery times may vary based on location and external factors such as weather conditions or customs inspections.
What is your return policy?
Customers have the right to withdraw from their purchase within 14 days of receiving their order. To initiate a return, please notify us via email at store@bonhaga.com. Returned items must be sent back within 14 days of notifying us, and customers are responsible for the return shipping costs.
How do I track my order?
Once your order has been shipped, you will receive an email containing a tracking link. Please allow up to 48 hours for the tracking information to become available.
What should I do if I receive a damaged or defective item?
If you receive a damaged or defective product, please contact us immediately at store@bonhaga.com with photos and your order number. Under the Danish Sale of Goods Act, you are entitled to a repair, replacement, or refund for defective items.
Are there any shipping restrictions?
We are unable to ship to P.O. boxes, military addresses (APO/FPO), or countries subject to trade restrictions or embargoes. If you have questions regarding shipping to your location, please contact us for assistance.
Do you offer international shipping?
Yes, Bonhaga currently ships to most countries worldwide. If your country is not available at checkout, please reach out to us at store@bonhaga.com, and we will do our best to accommodate your order.
How can I contact Bonhaga for further inquiries?
For any additional questions or concerns, please contact store@bonhaga.com. We'll assist you with any inquiries related to products, orders, or policies.